Choosing The Perfect Host
To be brutally honest, it is not an easy choice. We think we are one of the best because we care about our customers and treat them the way we would like to be treated. Unfortunately, there are a thousand other companies making the same claim. If you're lucky enough to know one of our clients then you have their experience to draw from. You're also free to take a look at our trial account and test the features. If you're still unsure, we'll be glad to set your account up and if within the first 30 days you're unsatisfied we'll be glad to issue a refund.
Finding a web site hosting company is easy.
Unlimited Disk Space and Unlimited Bandwidth - $5.95 per month.
What DO I look for?
24/7 Support - Many companies advertise it, few deliver. The beauty of the internet is that your site is available around the clock, 365 days a year. If there's a problem it needs to be recognized immediately and if possible fixed just as fast. When servers are down things get hectic but support emails should still be handled in a timely fashion. If you want to see if anybody's home send an email and see how long it takes to get a reply. We get a lot of customers this way.....
Fast Connection - There are still a certain percentage of companies that are hooked up to a T1 line or less in an unsecured building. This is unacceptable in today's market. Many of us now house our servers in centralized Network Operations Centers that are fireproof, have separate backup power, and are connected with multiple T3 or OC3 and above connections. We don't charge that much more for excellence - why settle for less?
Check the Terms of Service - Some companies call this their Acceptable Use Policy. Beware of the companies that hide their Terms Of Service (TOS). Terms of service are the web hosting equivalent of reading the fine print on a contract, with an important distinction. With the fine print, at least you are aware of its existence. Not so with TOS. Many companies fail to disclose them until you violate them, which is too late to do you any good. That is when you often find out that the unlimited bandwidth and traffic they advertise has very definite limits. However, once your account has exceeded those limits and been disabled is not the proper time to learn the terms of service.
Be sure that your service does not allow adult hosting, spamming, or other illegal activities. Many servers subscribe to the MAPS RBL and other services which block these sites. If your hosting company is in a set of blocked IP numbers you could be cut off from large portions of the internet.
Features - This goes without saying, but make sure the host has the features you are looking for and will eventually grow into. Can you upgrade your plan easily? If you have a site designed in coldfusion or .asp files you will need that support. If you're using a dynamic PHP site with database access you'll need a Linux based host.
Statistical Reporting - You'll want a way to track your site usage and where your clients are coming from. These reports are invaluable if you are spending advertising dollars to promote your site.
There are other, minor factors you may want to consider when choosing a host but find one who answers your questions to your satisfaction and that you feel comfortable dealing with.
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